marriott brochure faq header
Frequently Asked Questions

What do I do if I am unable to see my designation within The Marriott Bonvoy App?

  • Update The Marriott Bonvoy app to the most recent version available

  • Update your device's operating system to the most recent version available

  • Uninstall and reinstall The Marriott Bonvoy App

  • If after trying all the above your designation is not displayed within The Marriott Bonvoy app, contact your property's management office for further troubleshooting

 

Can owners reserve more than two rooms per night?

  • There is a maximum of two rooms per night, per eligible person, regardless of the number of real estate interests owned.


When does the new service go into effect? 

  • The Service goes into effect January 1, 2023.


What room rate savings can I expect in the 2023-2024 Hotel Reservation Service?

  • 10% Off regular room rate.